Meet Our Skilled Team

Learn Who We Are

  • Nicole Rickard
    Practice Manager

    Nicole, a Hagerstown native, has spent her whole life in the animal industry. Getting her start as a teenager in a local pet store, she then started her technician career in 2001. She has worked as head technician for an exotic specialist as well as assistant practice manager in the past. She earned her Laboratory Animal Technician Certification from NIH in 2009. To be able to spend more time with her family she returned to general practice and has joined us as Practice Manager at North Paws. Nicole has 2 English Bulldogs named Gemma and Lyla and a cat named Cookie.

  • Brittany Shadrach, RVT
    Head Technician, Licensed Veterinary Technician

    Brittany was born and raised in Hagerstown, MD.  From a very young age, she knew that her life would be spent taking care of animals. After graduating from South Hagerstown High School, she graduated from Hagerstown Community College with an Associate’s Degree in Biology. She then completed her Bachelor of Science degree in Veterinary Medical Technology with a concentration in Biology at Wilson College. In 2011, Brittany started working in emergency vet medicine but after 6 years, she switched to day practice to continue learning and advancing her skills. Brittany resides in PA with her significant other, their 5 dogs, 2 cats and 2 ferrets.

  • Michelle Wilkinson, CVT
    Licensed Veterinary Technician

    Michelle grew up in NJ and moved to CO to attend Bel-Rea Institute of Animal Technology.  She graduated in 2000.  She has been licensed as a technician since in CO, AZ, PA and MD.  She has been a resident of Waynesboro, PA for 11 years.  She has an interest in client education, behavior, dentistry and exotic animal medicine.  She has a Soft-Coated Wheaten Terrier and a Panther Chameleon.  When not at work, she will most likely be found at the ice rink cheering for her son and husband at their hockey games. 

  • Paige Glunt, RVT
    Licensed Veterinary Technician

    Paige Seilhamer started at North Paws Animal Hospital as a summer intern in 2018 while she was attending Wilson College. Paige has now graduated with her Bachelor of Science in Veterinary Medical Technology with a minor in Animal Studies. She is excited to work at North Paws as a full time assistant while she studies to sit for her technician license. Paige has three dogs at home named Kaiya, Lana, Ryder and a large tank of goldfish. She has a special interest in exotic veterinary medicine and loves seeing the variety of small animals and birds that our doctors treat. 

  • Crystal Day
    Veterinary Technician

    Crystal has been with NorthPaws since December 2019. Prior to NorthPaws, she worked at another local veterinary clinic for over 5 years. Growing up on a small farm, Crystal has loved animals her whole life! Currently she has 2 pitbulls, Garona and Mikasa; 2 poodles, Sweetie and Winry; and 3 cats, Dinky, Toast, and Cookie; as well as 4 human children. In her downtime, she enjoys crocheting, sewing, yoga, anime, and playing Heroes of the Storm.

  • Drenna Belcher, CVT
    Licensed Veterinary Technician

    Drenna was born and raised in Adams County, Pennsylvania and currently resides in the scenic mountains of Buchanan Valley. Drenna has had a love of all creatures great and small since she was a young child which led to attending Wilson College to major in Veterinary Medical Technology. She graduated from Wilson in 1983 and has been a licensed veterinary technician ever since. She has worked primarily in general practice medicine and has worked with a wide array of exotic and wildlife species throughout her career. Drenna has enjoyed being a part of the many amazing advancements that have been made in veterinary medicine over the years which have helped to improve the lives of so many pets.

    Drenna and her hubby share their home with a silly Samoyed mix, Larry, and a very lovable DSH, Jeff. During her free time, she enjoys spending time with family, ventures on their motorcycle, walks, being outdoors, reading and a working on a variety of crafts.

  • Heather Baumgartner, RVT
    Licensed Veterinary Technician

    I grew up in the Thurmont area and attended Wilson College after graduating Catoctin High School. I graduated from Wilson 2004 with a Bachelor of Science degree in Veterinary and Equestrian Studies and have been a Registered Veterinary Technician since 2005, Certified Canine Rehabilitation Practitioner since 2010, and Certified Canine Massage Therapist since 2011. For the past 15 years I worked in a local veterinary hospital that treated both large and small animals, although my main focus was rehabilitative medicine. I have two Labrador Retrievers, Mowgli and Huk, and a Siamese named Fiddle Stix. Huk and I volunteer with Mason-Dixon Search Dogs and are working towards becoming an operational team in human remains detection.

  • Kelsey Mayers, CVT
    Licensed Veterinary Technician, Fear-Free Certified Professional

    Kelsey Mayers CVT, is a Certified Veterinary Technician. She graduated from Vet Tech Institute of Pittsburgh in 2011 with an Associate degree in Veterinary Medical Technology. Kelsey has been a practicing Vet Tech since. Her and her Husband, Ryan, have 3 Corgis named Teagan, Milly, and Finnegan, as well as a black long-haired cat named Purdy. She enjoys traveling and spending her spare time outdoors camping and hiking with her dogs and husband. Kelsey is a Fear Free certified professional.

  • Heather Appel
    Veterinary Assistant

    Heather was born and raised in Martinsburg, WV and has been working in the veterinary industry for about 10 years. From an early age she knew she wanted to work in the vet world and she got her start at a small clinic in Ranson, WV working as an assistant.
    She moved on to be a receptionist at a veterinary emergency clinic. She is looking forward to getting back in to assisting and learning as much as she can to further her skills and knowledge. She currently lives in Hedgesviile, WV with her husband and their small zoo which includes dogs, cats, chickens, and goats.

  • Kristin Williams
    Veterinary Assistant

    Kristin started at Northpaws in July 2020. She has worked with cats and dogs for several years and recently with horses. She is happily married with 3 furchildren, an Alaskan Malamute named Nuka Cola Bear, and a Manx cat named Penguin. She also has a new addition, a kitten named Moxxie. She enjoys nature hikes with her dog and also staying home and relaxing with her cats and a cup of tea.

  • Emily Zielonka
    Veterinary Assistant

    Born and raised in the suburbs of Detroit, Emily has had quite a journey before finding herself here at North Paws. Emily went to college at Coastal Carolina University in Conway, SC, where she graduated in 2017 with two bachelor's degrees, one in Marine Science and the other in Biology. After graduation, Emily accepted an internship with the Virginia Aquarium Stranding Response team in Virginia Beach, VA. It was there, while rehabilitating sea turtles, that Emily discovered her love for veterinary medicine. She spent a year and a half at a local clinic before moving to West Virginia with her boyfriend, Matthew. Emily and Matt have two rescue dogs, a shepherd mix named Sophie, and a Pitbull mix named Rayne. Emily is excited to work with all of the amazing pets that are seen at our clinic, both domestic and exotic.

  • Missy Knorr
    Veterinary Receptionist

    I am originally from PA, but have been lived in Florida, Mississippi, and Italy because of my husband's Navy career. I have worked in the veterinary industry as a receptionist and assistant for about 15 years. My husband recently retired from Navy, so we will be making Maryland our home base. I love working with animals and enjoy learning something new each day. When I am not at work, I am kept busy by my kids, as well as, my Pomeranians, Pebbles, Raina, and Guppi; my Yorkie, Leah, and Chihuahua Jelly.

  • Ashley Donais
    Veterinary Receptionist

    Ashley is a native of Hagerstown, MD and has been working in veterinary medicine since 2011. Shortly after obtaining her license in practical nursing, she found that her true passion was for the veterinary industry. She has worked in various positions in primary care practice as well as emergency medicine. She and her husband reside in the mountains of Pennsylvania and enjoy spending time with their dogs, cats, ducks and horses.

  • Ariana Giasomo-Hudak
    Veterinary Receptionist

    Hi I'm Ariana. I've always wanted to work with animals, especially cats and dogs. I earned my Bachelors degree in Veterinary and Biomedical Sciences from The Pennsylvania State University in May of 2017. Prior to working at North Paws, I was a receptionist and assistant at a local animal hospital. My favorite hobbies include crafting, sewing and reading. I currently have an orange tabby, Scooter, two tuxedo cats, Jester and Caleb and a male tortie cat, Beauregard.