Meet the skilled and compassionate technicians, receptionists, and assistants that make up the North Paws Team!

  • Nicole Rickard
    Practice Manager

    Nicole, a Hagerstown native, has spent her whole life in the animal industry. Getting her start as a teenager in a local pet store, she then started her technician career in 2001. She has worked as head technician for an exotic specialist as well as assistant practice manager in the past. She earned her Laboratory Animal Technician Certification from NIH in 2009. To be able to spend more time with her family she returned to general practice and has joined us as Practice Manager at North Paws. Nicole has 2 English Bulldogs named Gemma and Lyla and a cat named Cookie.

  • Brittany Shadrach, RVT
    Head Technician, Licensed Veterinary Technician

    Brittany was born and raised in Hagerstown, MD.  From a very young age, she knew that her life would be spent taking care of animals. After graduating from South Hagerstown High School, she graduated from Hagerstown Community College with an Associate’s Degree in Biology. She then completed her Bachelor of Science degree in Veterinary Medical Technology with a concentration in Biology at Wilson College. In 2011, Brittany started working in emergency vet medicine but after 6 years, she switched to day practice to continue learning and advancing her skills. Brittany resides in PA with her significant other, their 5 dogs, 2 cats and 2 ferrets.

  • Michelle Wilkinson, CVT
    Licensed Veterinary Technician

    Michelle grew up in NJ and moved to CO to attend Bel-Rea Institute of Animal Technology.  She graduated in 2000.  She has been licensed as a technician since in CO, AZ, PA and MD.  She has been a resident of Waynesboro, PA for 11 years.  She has an interest in client education, behavior, dentistry and exotic animal medicine.  She has a Soft-Coated Wheaten Terrier and a Panther Chameleon.  When not at work, she will most likely be found at the ice rink cheering for her son and husband at their hockey games. 

  • Paige Seilhamer, RVT
    Licensed Veterinary Technician

    Paige Seilhamer started at North Paws Animal Hospital as a summer intern in 2018 while she was attending Wilson College. Paige has now graduated with her Bachelor of Science in Veterinary Medical Technology with a minor in Animal Studies. She is excited to work at North Paws as a full time assistant while she studies to sit for her technician license. Paige has three dogs at home named Kaiya, Lana, Ryder and a large tank of goldfish. She has a special interest in exotic veterinary medicine and loves seeing the variety of small animals and birds that our doctors treat. 

  • Heather Appel
    Veterinary Assistant

    Heather was born and raised in Martinsburg, WV and has been working in the veterinary industry for about 10 years. From an early age she knew she wanted to work in the vet world and she got her start at a small clinic in Ranson, WV working as an assistant.
    She moved on to be a receptionist at a veterinary emergency clinic. She is looking forward to getting back in to assisting and learning as much as she can to further her skills and knowledge. She currently lives in Hedgesviile, WV with her husband and their
    small zoo which includes dogs, cats, chickens, and goats.

  • Marissa Dangler
    Veterinary Assistant

    Marissa lives in Smithsburg, MD and is a recent graduate from St. Mary’s College of Maryland with a degree in Biochemistry. She has always been passionate about working with animals and started at a young age traveling with a mobile veterinarian. She is excited to not only work with dogs and cats but exotic animals as well. Marissa lives at home with her two dogs, Peanut and Khloe and her cat, Coco.

  • Rachael Kinley
    Marketing Manager and Receptionist

    Rachael is from Waynesboro, PA and is a graduate of Wilson College. She has been in the veterinary field for about 2 years and has a special interest in exotic animal care, orthopedic surgery, and rehab. She loves spending time at home with her 'zoo' which includes her 2 dogs, 3 cats, 2 ferrets, Conure, rabbit, gecko, and chickens! When she's not at home she's probably hiking with her dogs Hannah and Piggy!

  • Missy Knorr
    Veterinary Receptionist

    I am originally from PA, but have been lived in Florida, Mississippi, and Italy because of my husband's Navy career. I have worked in the veterinary industry as a receptionist and assistant for about 15 years. My husband recently retired from Navy, so we will be making Maryland our home base. I love working with animals and enjoy learning something new each day. When I am not at work, I am kept busy by my kids, as well as, my Pomeranians, Pebbles, Raina, and Guppi; my Yorkie, Leah, and Chihuahua Jelly.