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Staff

Meet the amazing, skilled and compassionate technicians, receptionists and assistants that make up the North Paws Team!

  • Nicole Rickard
    Practice Manager

    Nicole, a Hagerstown native, has spent her whole life in the animal industry. Getting her start as a teenager in a local pet store, she then started her technician career in 2001. She has worked as head technician for an exotic specialist as well as assistant practice manager in the past. She earned her Laboratory Animal Technician Certification from NIH in 2009. To be able to spend more time with her family she returned to general practice and has joined us as Practice Manager at North Paws. Nicole has 2 English Bulldogs named Gemma and Lyla and a cat named Cookie.

  • Brittany Shadrach, RVT
    Head Technician, Licensed Veterinary Technician

    Brittany was born and raised in Hagerstown, MD.  From a very young age, she knew that her life would be spent taking care of animals. After graduating from South Hagerstown High School, she graduated from Hagerstown Community College with an Associate’s Degree in Biology. She then completed her Bachelor of Science degree in Veterinary Medical Technology with a concentration in Biology at Wilson College. In 2011, Brittany started working in emergency vet medicine but after 6 years, she switched to day practice to continue learning and advancing her skills. Brittany resides in PA with her significant other, their 5 dogs, 2 cats and 2 ferrets.

  • Rebecca Mathews, LVT
    Licensed Veterinary Technician

    Rebecca grew up in Northern Virginia and has always dedicated her time to animals. She worked at a horse breeding farm and rode regularly. Before coming to work with us at North Paws, Rebecca went Blue Ridge Community College to become a Licensed Veterinary Technician and graduated in 2016. Following her graduation, she worked for a small private practice in Loudoun County, Virginia. Her and her fiancé now live in Berkeley County, West Virginia with their two pitbulls Mia and Chubbs.  When she’s not at work, Rebecca has a strong passion for cooking and spending time outdoors.

  • Chandler Petty
    Veterinary Technician Student, Inventory Manager

    Chandler lives in Jefferson County, West Virginia with her fiancé Brandon, along with their Dalmatian, Harper, and various farm animals. Chandler has background in small animal Emergency and Critical Care, as well as large animal general practice, before coming to NorthPaws. She hopes to become a technician one day and is in school to be an RVT. Outside of work, her and her fiancé enjoy participating in truck pulls and other motorsports events.

  • Amanda Walls
    Veterinary Assistant

    Born and raised in Virginia outside of Washington DC, Amanda is a graduate of Pennsylvania State University with a degree in Business Administration and now resides in Chambersburg, Pennsylvania with her husband and 8-year-old daughter. Amanda has a Persian (Puddintane), an adopted stray (Peepers), and a bearded dragon (Jean-Claude Van Damme aka King Koopa aka Bowser). During her down time Amanda is an avid reader and enjoys spending time with her daughter. She has worked in the veterinary field for 3 years.

  • Rachael Kinley
    Marketing Manager and Receptionist

    Rachael is from Waynesboro, PA and is a graduate of Wilson College. She has been in the veterinary field for about 2 years and has a special interest in exotic animal care, orthopedic surgery, and rehab. She loves spending time at home with her 'zoo' which includes her 2 dogs, 3 cats, 2 ferrets, Conure, rabbit, gecko, and chickens! When she's not at home she's probably hiking with her dogs Hannah and Piggy!

  • Camille Walker
    Veterinary Assistant

    Camille is a part-time assistant here at NorthPaws Animal Hospital and a recent graduate from Muskingum University. She is currently a part-time molecular biologist intern at the National Zoological Park for the Elephant Endotheliotropic Herpesvirus Laboratory as well as an Elephant Keepers Aide in Washington D.C. She is an aspiring veterinarian who is currently in the process of applying to vet school. Growing up she has had an array of pets including ferrets, cats, dogs, lizards, farm animals, and rabbits. She currently has two pets, a golden retriever, beagle mix named Rosco, and a cat named Binks. In addition to being a race horse groom and a veterinary assistant, she has experience in IT as she was a Student Technician Supervisor for three years at her university. She is extremely interested in the collaborative nature of research and technology in veterinary medicine and its future development.

  • Katie Bachtell
    Veterinary Receptionist

    Katie lives in Greencastle, PA with her husband and dog McGee. She graduated from Mount Aloysius College with a degree in Business Administration. She has always had a love for animals and got her start in the veterinary world almost 5 years ago and hasn't looked back since.